General Terms & Conditions Frieda Frech Data protection All personal data are treated confidentially. Personal information gathered from customers is used exclusively to process orders and for friedafrech's own marketing purposes. Prices and Payment Shipping cost are charged to the buyer. Payment terms are 30 days net. If payment is delayed friedafrech will send reiminders and reserves the right to enforce payment. Shipping All items are shipped by 'Swiss Post'. Delivery times are about 2 weeks; there may be delays during holidays or due to supply shortages . Reservation of proprietary rights All goods remain the property of friedafrech until payment is received in full.	Risk transition Once shipped the goods risk becomes the buyers responsibility. Return policy Damaged goods or goods that do not meet the specification may be returned unused within 5 days of receipt to the following address: Marianne Pletscher Langgrütstr. 176 8047 Zürich If friedafrech acknowledges that the goods are damaged or defective or do not meet the specification you will receive a replacement. Discount payment and discounts Discount payment is not granted. Quantity discount is possible for orders of 10 or more items. Please contact us for details.